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Few learning’s..suggestions based on experience January 10, 2013

Posted by msrviking in Architecture, Business Intelligence, Integration.
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This is a continuation post of my CDI series however less technical, and I felt these were very essential for success of the CDI projects. Some of these were pre-meditated pointers based on industry based CDI experiences, and few from my experience.

The list isn’t exhaustive but have high importance and higher criticality. So let’s start off.

  1. The type of CDI that was to be adopted for implementation had to have lot of stake by several teams. It starts with Business Teams, Technical Teams (usually Deployment), and most importantly the Senior Management. So stakeholder participation is one of the top most important points.
  2. Constant engagement with business teams is critical for understanding the functional requirements and should be maintained through design.
  3. The CDI is to bring customer-centric solution which would involve bringing in customer and customer related information from different lines of business into a repository. Sometimes the customer relation information from several businesses is so overwhelming and this could lead to scope-leakage, and schedule hits. What does it matter to a technical person like me? Well the solution and the design would be hit and hurt.
    To avoid pain in later stages, its essential to focus on small and easy business groups for implementation. This could be contradicting the purpose of solution & design – “solution and design should cover the customer-centricity without loss of any information”, but is harmless when we consider only for implementation.
  4. Establishing a Data Governance team which would monitor the enterprise level information flow into and out of the the CDI. This team has to work closely with the business teams from early phases of project, continue to work with the implementation teams and be responsible for that data after release to the production.
  5. The last and never the least point is having proficient testing team who would understand the functional requirements with the implementation teams, and carry out well-defined test strategies at each phases of the project once the development is kicked off.

I couldn’t explain on why I have listed the above points because these are self-explanatory and represent the importance significantly.

I am sharing few links that I had been reading from project execution perspective, and these links talk more than nuances of executing such projects and are surely worth the share Smile.

http://searchcrm.techtarget.com/quiz/Are-you-a-CDI-know-it-all

http://searchcrm.techtarget.com/news/1206714/Microsoft-goes-outside-for-CDI-help

http://searchbusinessintelligence.techtarget.in/news/2240021901/Homegrown-versus-commercial-customer-data-integration-tools-Finding-the-right-balance

http://searchdatamanagement.techtarget.com/news/1187585/Microsoft-tackles-its-own-CDI-project?bucket=NEWS

http://searchcio.techtarget.in/tutorial/Customer-data-integration-CDI-A-Quick-Guide

Cheers and Enjoy!

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